Terms of Service

The agreement between you and RevOps Labs s.r.o. for using Salescheck.io.

Effective date: [SET WHEN PUBLISHED] · Last updated: [SET WHEN PUBLISHED]

1. Acceptance of these Terms
2. The Service
3. Accounts & Organizations
4. Subscriptions, Trials & Billing
5. Your Data & Your Responsibilities
6. Acceptable Use
7. Third-Party Integrations
8. Compliance Disclaimer — Please Read
9. Support Access to Your Account
10. Intellectual Property
11. Confidentiality
12. Availability & Support
13. Term, Suspension & Termination
14. Disclaimers & Limitation of Liability
15. Indemnification
16. Governing Law & Disputes
17. Changes to These Terms
18. Contact

1. Acceptance of these Terms

These Terms of Service ("Terms") are a contract between RevOps Labs s.r.o., a company registered in the Czech Republic under IČO 21705534, with its registered seat at Hlaváčkova 1334/19, Košíře, 150 00 Praha 5, Czech Republic ("Salescheck.io", "we", "us"), and the organization or individual creating an account ("you", "Customer"). By creating an account, accessing, or using Salescheck.io, you agree to these Terms on behalf of yourself and the organization you represent. If you don't have authority to bind that organization, don't accept these Terms.

2. The Service

Salescheck.io is a compliance/AML pre-screening add-on for HubSpot, Pipedrive, and Salesforce. It connects to your CRM, reads deal/company records you authorize it to access, scores them against your organization's own configurable rules (by country, MCC, or NAICS code) and, optionally, third-party sanctions/risk data providers you connect yourself, and writes a compliance tier and reason back into your CRM (the "Service").

3. Accounts & Organizations

Accounts and organization membership are managed through our authentication provider, Clerk. Each organization has one or more members with a role (Admin or Compliance) that controls what they can see and change. You're responsible for:

the accuracy of the information you provide when creating an account or organization;
keeping your login credentials confidential, and any activity that happens under your account;
who you invite into your organization, and what role you give them.

Notify us promptly at [CONTACT EMAIL] if you suspect unauthorized access to your account.

4. Subscriptions, Trials & Billing

Salescheck.io is billed per seat (a seat is a unique person with access to your organization across Salescheck.io and any connected CRM, deduplicated by email). Current plans and prices are shown in the Service itself (Company & Billing). New organizations start on a 14-day trial with full Premium-tier access; after the trial, continued access requires an active paid subscription.

4.1 Payment processing

All payments are handled by our payment processor, Creem, which acts as merchant of record for these transactions. We never receive or store your full payment card details — Creem and its own payment sub-processors handle that. Your relationship with Creem for payment processing is also governed by Creem's own terms.

4.2 Lookup credits

Premium includes a monthly allowance of third-party data lookups; usage beyond that allowance draws down from a prepaid credit balance, purchased in fixed packs. Credit packs are one-time purchases, non-refundable once consumed, and don't expire while your subscription is active.

4.3 Cancellation & refunds

You can cancel your subscription at any time from Company & Billing; cancellation takes effect at the end of your current billing period, and you keep access until then. We don't provide prorated refunds for partial billing periods except where required by law or at our discretion.

4.4 Price changes

We'll give you at least 30 days' notice by email before any price increase takes effect for your organization.

5. Your Data & Your Responsibilities

As between you and us, you own the data in your connected CRM and any data you upload or configure in Salescheck.io ("Customer Data"). You're responsible for:

having a lawful basis to process that data (including personal data of your own customers/contacts) and to share it with Salescheck.io for scoring;
the accuracy of any rules, risk categories, and field mappings you configure;
your own compliance obligations under sanctions, AML, and data protection law — see the disclaimer below;
if you connect a third-party data provider (ComplyAdvantage, Sanctions.io, OpenCorporates, TRM Labs) with your own API key, your relationship with that provider and your compliance with their terms.

See our Privacy Policy for how we process personal data, including the self-service export and erasure tools available to organization admins in Company & Billing.

6. Acceptable Use

You agree not to:

use the Service to process data you don't have the right to process;
attempt to bypass rate limits, authentication, or access controls;
reverse-engineer, resell, or white-label the Service without our written consent;
use the Service in a way that violates applicable law, or that infringes a third party's rights;
send us data you know to be inaccurate for the purpose of manipulating a compliance score.

7. Third-Party Integrations

Connecting HubSpot, Pipedrive, or Salesforce means you're authorizing Salescheck.io, via OAuth, to read and write specific objects and properties in your own CRM account on your behalf — we only ever access what that authorization covers. Connecting a third-party data provider works the same way: you supply your own account/API key, and we call that provider only on your instructions. We aren't responsible for the accuracy, availability, or terms of any third-party CRM or data provider.

8. Compliance Disclaimer — Please Read

Salescheck.io is a screening tool, not legal, compliance, or AML advice. A "green" result means our configured rules and any connected data providers didn't flag anything — it is not a guarantee that a company, deal, or transaction is free of sanctions, AML, or other regulatory risk, and it does not constitute a suspicious activity assessment. You remain solely responsible for your own regulatory compliance, including your own sanctions/AML screening obligations, and for deciding whether and how to act on any score the Service produces. Third-party data providers' own data may be incomplete, delayed, or inaccurate, and we make no warranty about it.

9. Support Access to Your Account

To help you set up your account, investigate a support request, or diagnose a bug, a member of our team may temporarily sign in as a user in your organization ("impersonation"), using a short-lived (5-minute) access token rather than your password. Every impersonation is logged — who did it, when, and which account was accessed — and is only ever used for support purposes you've asked for or that are reasonably necessary to operate the Service.

10. Intellectual Property

We own the Service, including its software, rules engine, and design. You retain ownership of your Customer Data. You grant us a license to host, process, and transmit your Customer Data solely to provide the Service to you.

11. Confidentiality

Each party will protect the other's confidential information with the same care it uses for its own (and no less than reasonable care), and use it only to perform this agreement.

12. Availability & Support

We aim to keep the Service available and responsive, and to keep scoring, CRM sync, and billing reconciliation running on their scheduled cadence, but we don't currently offer a formal uptime SLA or guaranteed response times. We'll tell you about planned maintenance where we reasonably can.

13. Term, Suspension & Termination

These Terms apply for as long as you have an account. You can stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if:

payment is overdue and not resolved after notice;
you materially breach these Terms, including the Acceptable Use section;
we're required to by law, or continuing to provide the Service to you would create a legal or security risk.

On termination, you can export your organization's data yourself (Company & Billing → Data & privacy) before your account is closed, or ask us to do it for you. We handle data deletion as described in our Privacy Policy.

14. Disclaimers & Limitation of Liability

Except as expressly stated in these Terms, the Service is provided "as is," without warranties of any kind, to the maximum extent permitted by law. To the maximum extent permitted by law, neither party is liable to the other for indirect, incidental, special, or consequential damages, or lost profits/revenue/data, and each party's total liability arising out of these Terms is capped at the fees you paid us in the 12 months before the claim arose. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for death, personal injury, or fraud).

15. Indemnification

You'll indemnify us against third-party claims arising from your Customer Data, your use of the Service in violation of these Terms, or your violation of applicable law.

16. Governing Law & Disputes

These Terms are governed by the laws of the Czech Republic, without regard to conflict-of-law rules. Any dispute not resolved informally will be submitted to the competent courts of Prague, Czech Republic. If you are a consumer residing in the EU, mandatory consumer-protection provisions of your own country of residence may also apply and aren't overridden by this clause.

17. Changes to These Terms

We may update these Terms from time to time. We'll notify you of material changes by email or in the Service before they take effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

18. Contact

RevOps Labs s.r.o. · IČO 21705534 · Hlaváčkova 1334/19, Košíře, 150 00 Praha 5, Czech Republic
Email: [CONTACT EMAIL]

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